Data Administrator

This is a Data Administrator post in the HMP Norwich service run by Phoenix Futures, a drug and alcohol treatment charity. The role centres on maintaining the service's data systems, including databases, digital case files and returns submitted to NDTMS. It also provides administrative and secretarial support to the staff team, covering minutes, correspondence and data collection and analysis. Candidates are assessed partly through a short systems task, and transferable skills are welcomed.

• Manage and maintain the service's data infrastructure
• Create and maintain databases, documents and correspondence
• Submit service data via NDTMS
• Maintain digital filing and case management systems
• Access prison systems for relevant client care information
• Attend meetings and take minutes
• Provide administrative and secretarial support to the staff team
• Carry out data collection and analysis

• Experience as an administrator

• Strong organisational skills and initiative
• Clear verbal and written communication

• Motivation and passion for recovery work

• 25 days' annual leave, rising to 30 days
• Potential yearly salary increments subject to appraisal
• Dependants' leave
• Occupational sick pay
• Pension scheme and life assurance
• Season ticket loan, discounts platform and cycle scheme
• Continuous training and career development
• 24/7 employee assistance programme