Vehicle Damage Assessor

Vehicle Damage Assessor (VDA) Join one of East Anglia’s leading manufacturer-approved accident repair and refinishing centres.

At The Body centre Ltd, we don’t just repair vehicles, we restore them to manufacturer standards. As a family-run, prestige accident repair and refinishing centre with over 30 years of experience, and over 14 manufacturer approvals, we’ve built our reputation on exceptional workmanship, outstanding customer service and doing things the right way.

Due to continued growth, we are looking for an experienced Vehicle Damage Assessor (VDA) to join our team in Norwich.

This is an excellent opportunity for someone who takes pride in producing accurate estimates, enjoys working with a wide range of vehicles and wants to be part of a business that genuinely values quality over quantity.

As our Vehicle Damage Assessor (VDA), you will be responsible for accurately assessing vehicle damage, preparing estimates and helping guide repairs from initial inspection through to completion.

You will work closely with technicians, insurers, manufacturers and customers to ensure every repair meets the highest possible standards.

• Inspect damaged vehicles and produce accurate repair estimates.
• Liaise with insurance companies, technicians and customers.
• Identify repair methods in accordance with manufacturer repair procedures.
• Order and monitor required parts.
• Manage repair progress from estimate through to completion.
• Communicate with insurance companies and customers throughout the repair process.
• Ensure estimates maximise repair quality while remaining commercially viable.
• Work alongside workshop controllers and technicians to maintain efficiency.
• Maintain excellent customer satisfaction levels.
• Ensure compliance with manufacturer approvals and repair standards.

• Previous experience as a Vehicle Damage Assessor (VDA).
• ATA and/or IMI VDA Accreditation (or equivalent).
• Strong knowledge of modern vehicle construction and repair methods.
• Experience using Audatex estimating software.
• Excellent communication and customer service skills.
• High attention to detail.
• Full UK driving licence.

• Experience working within a manufacturer-approved bodyshop.
• Knowledge of ADAS systems and electric vehicles.
• Experience working with prestige vehicle brands.

You’ll be someone who:

• Takes genuine pride in your work.
• Thrives in a fast-paced environment.
• Enjoys solving problems.
• Communicates professionally with customers and colleagues.
• Wants to work for a company with a reputation for high-quality work.

• Opportunity to work with premium and prestige vehicles.
• Join a manufacturer-approved repair centre.
• Be part of a respected family-run business.
• Modern workshop with industry-leading equipment.
• Friendly and supportive team.
• Ongoing manufacturer and industry training.
• Competitive salary based on experience.
• Company pension.

Competitive salary, dependent on experience.

Monday to Friday, 8am to 5pm

Alternate Saturdays, 8am to 12pm

The Body centre Ltd,

Concorde Road

Norwich

NR6 6BJ