Commercial Training Coordinator

NWM/665

Hours: Full Time – 37.5 hours per week

Work Pattern: Monday - Friday 9:00AM - 5:00PM

Salary: £25,500 per annum

Location: Sale Road - NR7

* Due to the nature of the role adriver licence and access to a vehicle is essential for this role, mileage ispaid at 45p per mile for cars after your home to work base mileage is deducted.

As the Commercial Training Coordinator, you will play a vital role in delivering high‑quality, customer‑focused training services. You will be responsible for managing the commercial customer pipeline administration, supporting marketing activity, coordinating training delivery logistics, and providing timely, professional communication to clients and prospective customers.

You will work closely with colleagues in both the Commercial Training Team and the Learning and Development team, helping to maintain alignment across the organisation’s training functions particularly around course allocation, consultant scheduling and shared systems or processes.

• Strong administrative skills, with excellent attention to detail and the ability to manage competing priorities
• Experience coordinating training, events, programmes or similar operational activities
• Experience working in a customer‑facing or commercial environment, responding to enquiries and maintaining positive, professional relationships
• Experience managing multiple diaries, scheduling appointments or coordinating staff training availability
• Experience using CRM systems or similar client‑management databases
• Experience providing administrative support in a fast‑paced environment
• Experience liaising with external stakeholders, suppliers, clients or partners
• Experience working within a charity, social enterprise or values‑driven environment (desirable)

Please refer to the job description for more information.

Closing Date:
Thursday 26th February - 9:00AM

Interview Date:
Thursday 5th March

Please note we may close the advert before the closing date so recommend you apply asap.

Candidates are asked to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx. Once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on .

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.