Senior Product Manager, Customer & Data Products

Senior Product Manager, Customer & Data Products Job Description Job Alerts Link Senior Product Manager, Customer & Data Products

Lakeside 300
Broadland Office Park
Norwich, NR7 0WG
, United Kingdom

Posting

Start Date:

9/18/26 Field of Work:
Other Req

TGS | 4C is the market‑leading research and intelligence division focused on offshore renewable energy. For more than 15 years, we have delivered comprehensive datasets, subscription‑based intelligence platforms, and expert analysis for the global offshore wind industry. Trusted by stakeholders across the full value chain, TGS | 4C also offers consultancy services spanning offshore wind, subsea cables, and marine sectors.

As part of our continued growth, TGS | 4C is expanding its intelligence offering into new renewable technologies, including the development of a market‑leading onshore wind intelligence service.

The Senior Product Manager
- Customer & Data Products collaborates on the strategy, prioritisation and performance of TGS 4C's non-GIS customer and data product portfolio.

Working closely with Research, Data, Engineering, Design, Commercial and Customer teams, the role ensures specialist market intelligence is transformed into trusted, usable and commercially valuable products that support customer decision-making and business growth.

The role combines product strategy, customer experience leadership and portfolio management, while coaching less experienced product practitioners and supporting the development of product management capability across the organisation.

• Contribute market evidence, customer insights and business priorities to the development of the non-GIS product portfolio strategy.
• Identify customer decisions, workflows and opportunities that TGS 4C products should support.
• Actively manage a focused set of priority product outcomes while ensuring appropriate delegation and ownership across the product function.
• Recommend investment priorities, sequencing, consolidation, pricing, packaging and retirement decisions using customer, commercial and delivery evidence.
• Support the prioritisation of product initiatives to maximise customer value and commercial outcomes.
• Maintain a balanced approach to portfolio management, ensuring focus remains on the highest-value strategic and cross-product opportunities.

• Lead customer discovery activities, workflow mapping, concept testing and post-launch learning initiatives.
• Define measurable customer and business outcomes to guide product investment decisions.
• Own and improve priority customer workflows relating to the discovery, analysis, monitoring and sharing of non-GIS intelligence.
• Collaborate on principles for information architecture, navigation, search, filtering, confidence indicators, exports, saved work and GIS transitions.
• Partner closely with Product Design to ensure customer needs and experience considerations influence product direction from an early stage.

• Define target users, use cases, quality expectations, packaging and lifecycle approaches for priority data and intelligence products.
• Establish fit-for-purpose standards relating to data freshness, completeness, coverage, provenance and confidence.
• Work with Research SMEs, Data Analysts and Engineering teams to translate specialist expertise into scalable and maintainable product capabilities.
• Evaluate product performance using customer feedback, product usage, quality metrics, win/loss analysis, renewals and commercial performance data.
• Support continuous improvement of product value, adoption and business impact.

• Build upon and strengthen…