Mobilisation Manager

Contract: Fixed-term, November 2026 to August 2027 (available as a secondment)

Location: Supporting mobilisation of potential prime contracts in the South West and/or South Yorkshire, with subcontract activity across England and Wales

Reports to: Director of Justice and Health Services, then Service Director for the relevant contract(s)

Pact (the Prison Advice & Care Trust) is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, family members and carers. To find out more about our work, please visit about/who-we-are/.

We are looking for an experienced Mobilisation Manager to lead the end-to-end mobilisation of Pact's new prime contracts for Community Support for Men, providing services to men in custody on remand and pre-release, and in the community.

This is a high-profile, time-bound role at a pivotal moment for Pact. You will be responsible for ensuring a controlled, compliant and risk-managed transition from contract award through to full operational delivery from Day One. Working initially to the Director of Justice and Health Services, and then to the relevant Service Director, you will ensure that all contractual deliverables, service specifications, assurance requirements, governance arrangements, workforce readiness and statutory obligations are met in line with MoJ and HMPPS expectations.

You will also provide support and advice to contracts being mobilised by Pact as a subcontractor, safeguarding service integrity, public protection and the wellbeing of vulnerable service users throughout.

As Mobilisation Manager, your work will span the full mobilisation lifecycle, including:

• Leading the mobilisation of Community Support services for Men, developing and managing comprehensive Mobilisation Plans aligned to contract schedules, implementation milestones and commissioner-approved timelines
• Ensuring all Mandatory Requirements, service specifications and implementation conditions are met prior to go-live, and overseeing early-life service delivery through to business-as-usual
• Establishing and maintaining clear mobilisation governance, preparing assurance documentation, readiness evidence, progress reports and exception reports, and supporting commissioner-led readiness reviews and gateway processes
• Coordinating internal mobilisation activity across Operations, HR, Recruitment, Finance, IT, Data, Compliance, Safeguarding and Quality, and managing dependencies with delivery partners and subcontractors
• Mobilising case management systems, reporting tools, data-sharing processes and information governance arrangements in line with justice system requirements
• Commencing recruitment aligned to contract volumes and locations, working with HR to manage vetting, onboarding, training and TUPE transfers in a compliant, transparent and supportive way
• Maintaining mobilisation risk, issue and dependency registers, with clear mitigation strategies and escalation routes, and ensuring all activity meets legal, contractual, regulatory, safeguarding and data protection requirements
• Acting as the initial mobilisation liaison for commissioners, internal leaders, delivery teams and partners prior to appointment of the Services Director, providing clear and timely updates and managing expectations
• Monitoring mobilisation costs against approved budgets, identifying emerging risks related to scope, volume or feasibility, and allocating resources efficiently
• Working with the Services Director on formal readiness and go-live reviews, ensuring a structured handover to operational teams, and capturing lessons learned to improve organisational…