Ertms Business Change Manager

Freightliner is a leading UK intermodal logistics provider, offering rail, road and terminal solutions that connect ports, inland terminals and customer destinations across the UK. Through innovation, safety and sustainability, Freightliner delivers reliable, efficient and lower-carbon supply chain solutions for its customers.

In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

This role will lead the people, training and business readiness aspects of Freightliner's ERTMS Programme, ensuring the organisation is prepared for the successful adoption and sustainable embedding of ERTMS across the business. It will be responsible for driving effective change management activities to support the transition from conventional signalling systems to ERTMS, ensuring operational, safety and performance objectives are achieved.

The incumbent will develop and implement a comprehensive business change strategy that prepares employees, managers and stakeholders for the introduction of ERTMS and will maximise the utilisation of Freightliner's training academies, facilities, resources and subject matter expertise to support the efficient delivery of ERTMS learning and competence programmes.

• Develop and maintain the ERTMS Business Change Strategy and associated implementation plans aligned to programme milestones;
• Lead business readiness activities across Operations, Engineering, Safety, Training, Control and Support Functions to support successful ERTMS deployment;
• Identify and assess organisational impacts arising from ERTMS implementation and develop mitigation and adoption plans;
• Define, monitor and report programme benefits, ensuring ERTMS delivers the intended operational, safety, performance and business outcomes and that these benefits are sustained following implementation;
• Support the development and implementation of future operating models, organisational structures, business processes and ways of working required to enable ERTMS operations;
• Work closely with operational and engineering leaders and subject matter experts to ensure business processes, procedures and working practices are updated appropriately;
• Establish and maintain change networks and stakeholder forums to support engagement and adoption across the business;
• Monitor change readiness and employee engagement, identifying emerging risks and implementing corrective actions where required;
• Support managers and supervisors in leading their teams through change by providing coaching, guidance, tools and practical support throughout the implementation lifecycle;
• Develop the overall ERTMS training and competence strategy in collaboration with programme, operational and engineering and training stakeholders;
• Ensure all training requirements arising from ERTMS implementation are identified, planned and delivered effectively;
• Oversee the development, implementation and governance of ERTMS training materials, learning programmes and competence assessment processes;
• Coordinate the scheduling and delivery of ERTMS training to minimise operational disruption while achieving programme objectives;
• Maximise the use of Freightliner's training academies, simulators, instructors and learning facilities to support programme delivery and develop resource plans that optimise the deployment of internal training capability while minimising reliance on external providers where appropriate;
• Work with the Training Academy lead in Ipswich to ensure sufficient capacity exists to support programme delivery requirements around other requirements;
• Identify future training infrastructure, technology and resource needs arising from the ERTMS…