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Maintenance Controller

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Morson Group
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR

Job Description & How to Apply Below

Number of Vacancies : 2

Start Date:

ASAP

Working Hours:

Monday-Thursday, 8:00am-4:30pm / Friday, 8:00am-4:00pm.

About the Role

We are looking for two proactive, organised and customer-focused Maintenance Controllers to join the UK Power Networks Transport team.

You will play a key role in coordinating and controlling maintenance and repair activities across a fleet of approximately 4,000 vehicles, plant and specialist equipment. Working closely with internal customers, garages and external suppliers, you will ensure vehicles are maintained safely, efficiently and in line with manufacturer recommendations, legislative requirements and agreed service levels.

Key Responsibilities
  • Coordinate and control vehicle maintenance and repair activities, ensuring minimum vehicle downtime.
  • Liaise with garages, suppliers and internal customers to arrange and monitor repairs.
  • Track vehicle progress and proactively chase outstanding work to ensure agreed timescales are met.
  • Review repair estimates, manage authorisations and monitor repair costs.
  • Handle customer and supplier queries, resolving issues and escalating where necessary.
  • Ensure all maintenance and repair work meets statutory, safety and manufacturer requirements.
  • Maintain accurate fleet maintenance records, invoices and departmental documentation.
  • Monitor service levels and supplier performance, identifying opportunities for improvement.
  • Provide a professional, responsive and customer-focused service at all times.
About You
  • You will be an organised and motivated individual with the ability to manage competing priorities in a fast-paced environment.

    You will have:
  • Experience in a fleet, vehicle maintenance, transport or administration environment.
  • Excellent communication and relationship-building skills.
  • Strong organisational skills and the ability to meet deadlines.
  • Good problem-solving skills and the confidence to use your own initiative.
  • The ability to remain calm and effective under pressure.
  • Strong attention to detail and accuracy.
  • Good IT skills, particularly Microsoft Excel and other Microsoft Office applications.
  • A positive attitude and the ability to work effectively both independently and as part of a team.
  • Knowledge of vehicle maintenance, repair processes and transport legislation would be advantageous.
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