Senior Operations & Governance Manager

We are seeking an experienced, highly organised and solutions-focused Senior Operations & Governance Manager to transform and strengthen HNG’s systems and operational foundations to ensure the organisation runs more smoothly, efficiently and compliantly, and is future proofed as technology evolves.

The successful candidate will take ownership of improving how HNG operates day to day. You will bring structure, clarity and consistency to our administrative processes, information management, IT systems and organisational governance. You will transform the way we work to ensure that staff have the systems, information and support they need to do their jobs effectively, while strengthening data protection and organisational accountability.

At the end of the contract this work will be embedded into the ‘business as usual’ approach.

This is a hands-on management role requiring someone who can assess what is working, identify practical and technological improvements and implement sustainable solutions. You will work closely with the CEO, Administrator, Finance Director, Treasurer, trustees and external IT provider, as well as colleagues across HNG’s services and community spaces.