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Customer Success Mgr./ CSM HelpDesk/Support

Strategic Customer Success Executive

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: NielsenIQ
Full Time position
Listed on 2026-02-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading consumer intelligence company in Norwich is seeking a Customer Success Executive to enhance customer experiences and build strong relationships. The role involves supporting Tier 2 customers, achieving key performance indicators, and collaborating with internal teams to ensure effective service delivery. Candidates should have at least 3 years of experience in customer-facing roles and a customer-driven attitude. This position offers a flexible working environment and various benefits, including private medical insurance.
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