Emergency Duty Call Handler
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-02-22
Listing for:
Norfolk County Council
Part Time
position Listed on 2026-02-22
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep
Job Description & How to Apply Below
A local authority is seeking a Call Handler for the Emergency Duty Team in Norwich. This part-time role (12 hours per week) involves taking calls on social care emergencies after hours. Candidates need to have customer service experience and excellent IT skills, while remaining calm and organized. The position includes flexible working hours, covering weekends, evenings, and bank holidays as required.
Join a dedicated team to provide essential support to the community.
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