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Customer Service Rep

Facilities Helpdesk Coordinator — CAFM Specialist

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Manchester Arndale
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
Job Description & How to Apply Below
A leading facilities management company in the UK is seeking a dedicated Helpdesk Coordinator to support customer inquiries and manage engineering workflows. This role involves acting as the primary contact for requests, ensuring timely updates in the CAFM Concept System, and supporting project management tasks. Candidates should possess excellent customer service abilities and experience with helpdesk operations in facilities management.

A collaborative and inclusive work environment awaits successful applicants.
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