Strategic Customer Success Manager
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-06-06
Listing for:
NielsenIQ
Part Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Nielsen
IQ is seeking a Customer Success Manager in Norwich, England, to enhance customer satisfaction and foster relationships. You will support Tier 1 and Tier 2 customers, ensuring they maximize the value of Brandbank and Etilize solutions.
The ideal candidate will possess a minimum of 3 years' experience in client-facing roles, demonstrating a strong ability to manage relationships and improve customer experiences. This role includes performance metrics and cross-department collaboration for optimal service delivery.
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