Administrator, Customer Service Rep, Customer Service​/HelpDesk

Full-Time Call Centre Agent - Immediate Start

Contract Type:
Temp-to-Perm, Full-Time

Location:

Norwich - fully office based

Monday - Friday, 9am - 5pm

• Responding to customer enquiries via phone
• Answer incoming calls from customers promptly and professionally
• Make outbound calls
• Maintain a polite, professional, and empathetic manner
• Supporting the admin team with general office tasks
• Ensuring a smooth and professional customer experience

• Strong communication and organisational skills
• Good attention to detail
• Confident using Microsoft Office
• Previous experience in customer service or administration is desirable

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.