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Freelance Customer Service Team Lead – DTC Fashion; EN/DE
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-04
Listing for:
Harper Russo Talent Partner
Contract
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A growing DTC fashion brand is seeking a Customer Service Team Lead to guide their support team. You will oversee daily operations, ensuring exceptional customer service while coaching team members. Ideal candidates will have 2+ years in e-commerce customer service, strong English communication skills and experience with Shopify and Gorgias. There's a competitive salary plus performance bonuses and an opportunity for growth.
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