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Social Policy Advisor

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: YTL UK
Contract position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Social Policy Advisor, Payment Support (12-Month)

YTL UK is seeking a Customer Service Adviser for its Social Policy team. The role involves assessing ways to support customers facing difficulties with water and sewerage charges. You will be working in a friendly environment, liaising with both customers and third-party organisations to find resolutions.

This is a fixed-term position for 12 months and requires excellent communication skills along with the ability to make effective decisions. Join a supportive and award-winning team based in Nailsea.

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