Public Services Helpdesk Specialist
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-20
Listing for:
Brighton & Hove City Council
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
-
Government
Job Description & How to Apply Below
Brighton & Hove City Council is seeking a Customer Service and Business Support Officer to provide comprehensive frontline support across our offices. You will handle public enquiries by phone, email and post, and route complex requests to the appropriate teams.
You will coordinate responses to complaints, councillor enquiries and FOI requests, maintain confidential records and assist with financial paperwork and arboricultural related tasks as required.
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