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Strategic CSM Education Tech Adoption & Growth
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-21
Listing for:
D2L
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
D2L seeks a Customer Success Manager to partner with clients, design adoption plans, and drive measurable value from the Brightspace platform. You will align client objectives with best practices, guide adoption initiatives, and collaborate with Sales, Product, Support and Engineering to maximize outcomes.
Success relies on proactive health monitoring, risk mitigation, and delivering guidance that elevates platform usage and long-term customer value.
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