Patient Complaints Lead
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-21
Listing for:
Venn Group
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Venn Group in the United Kingdom is recruiting for a Complaints Officer within an NHS organisation's Patient Experience Team. The role handles complaints and feedback from receipt to resolution, acting as main contact for complainants with empathy and professionalism.
Location across Kent with two days onsite; the post is suitable for an experienced administrator or complaints professional committed to excellent customer service and improving patient outcomes.
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