More jobs:
SaaS Renewal & Customer Success Advocate
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-21
Listing for:
Aptean
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Aptean in Sheffield is seeking an Associate Customer Advocate to own the renewal lifecycle for a portfolio of customers. You will manage quotes, pricing, and invoicing while ensuring a smooth, value-driven renewal experience.
The role emphasizes strong communication, negotiation, and collaboration with Finance, Legal and Operations to resolve billing issues and drive customer satisfaction.
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