Logistics Customer Experience Specialist
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-22
Listing for:
U2xAI
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
U2xAI is seeking a Customer Support Specialist to be the front line of our logistics operation, assisting clients with tracking shipments and resolving delivery inquiries to ensure a smooth, informed, and positive experience for every customer.
You'll work closely with operations and logistics teams to provide timely updates, quick resolutions, and consistent customer satisfaction across touchpoints, while documenting issues and sharing feedback for service improvements.
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