Non-Emergency Call Dispatcher & Handler
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-23
Listing for:
NHS
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
EEAST is seeking a Call Handler/Dispatcher to ensure messages reach the correct contract promptly with precision. You will answer operational calls, use triage software, and route callers to appropriate providers when needed.
The role sits in a 24/7 non-emergency call centre supporting patient transport screening and doctors' line services. It requires weekend and bank holiday availability, including Christmas Day and Easter, on a rostered schedule.
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