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Digital Services Customer Advisor
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-26
Listing for:
Norwich Living Wage City Action Group
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Norwich Living Wage City Action Group is seeking a customer contact team member at City Hall in Norwich. You will handle queries on council services such as Council Tax, Benefits, Housing and Waste by phone, email or face-to-face, ensuring accuracy and a helpful, patient approach.
You will liaise with a diverse range of customers, including those with disabilities or language needs, and contribute to delivering excellent online and offline support. Training and inclusive teamwork are emphasized.
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