Hybrid Customer Care Team Lead
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-21
Listing for:
Appello Careline Limited.
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Appello Careline Limited. is recruiting a Customer Services Team Manager to lead a fast-paced, tech-enabled team delivering high-quality telecare support from Norwich. You will guide daily operations, mentor staff, and ensure empathetic, efficient client interactions within a hybrid office model.
The role requires leadership experience in customer service, a strong focus on customer outcomes, and solid communication skills. DBS checks and references will be part of the pre-employment screening.
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