Hybrid Customer Care Team Manager: Lead & Coach
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-22
Listing for:
Appello UK
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Careline
365 in Norwich is seeking a Customer Services Team Manager to lead a dynamic, hybrid team delivering telecare support. You will drive service excellence, coach staff, and ensure empathetic, efficient client interactions.
The role covers 37.5 hours weekly, with flexible shifts between 8:00 and 20:00, starting Sep/Oct 2026. Benefits include holiday allowance, discounts, EAP app, pension, and free on-site parking.
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