Customer Insight & Testing Consultant
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-28
Listing for:
Aviva
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Aviva is seeking a Customer Testing Consultant to turn customer insight into meaningful business change across Insurance, Wealth & Retirement. You’ll act as SME for communications testing, identify priorities, oversee testing, and translate feedback into actionable insight driving decisions.
Join Aviva to help improve customer understanding, reduce harm, and support Consumer Duty requirements while collaborating with many stakeholders across the organisation.
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