Head of Customer & Retention
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-09-04
Listing for:
ivee
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
ivee, a fast-scaling tech company in the United Kingdom, is seeking a Head of Customer Engagement and Retention to lead the strategy for improving customer journeys and retention metrics. The ideal candidate will have 6-10+ years of experience in customer engagement, a deep understanding of CRM platforms, and a strong commercial acumen.
Your role will significantly impact customer loyalty and revenue growth as you build scalable systems that enhance customer relationships. Join us to shape a best-in-class engagement engine!
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