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Strategic Customer Success Manager; Hybrid

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Celerity
Full Time position
Listed on 2026-09-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
  • Business
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Position: Strategic Customer Success Manager (Hybrid)

Celerity Doxford - Technical HQ / Hybrid is seeking a Customer Success Manager to drive customer value realization, retention and expansion within Celerity’s growth segment customer base. You will own the customer lifecycle from onboarding through to advocacy, building and maintaining strong relationships to secure renewals, generate expansion opportunities and impact NRR and NPS.

The ideal candidate will have experience in customer success, account management or customer-facing roles in B2B

For the Strategic Customer Success Manager (Hybrid) position at Celerity, we are reviewing applications now.

We are seeking a motivated Strategic Customer Success Manager (Hybrid) to join Celerity in England, United Kingdom.

Consider building your career as a Strategic Customer Success Manager (Hybrid) at Celerity.

The Strategic Customer Success Manager (Hybrid) position in the Management & Operations, Sales field is open for applications.

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