Guest Experience & Booking Advisor — Merlin
Listed on 2026-09-28
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, Call Center / Support
Merlin Entertainments is seeking a Contact Centre Advisor in the United Kingdom to handle guest enquiries, bookings, and feedback across email, chat, social media, and phone. You will work toward KPIs while delivering standout customer service and memorable experiences.
You will become a product and attraction expert, maintain accurate records, and adhere to GDPR, with five days of work out of seven including weekends. The role emphasizes teamwork and brand-aligned communication.
Are you ready to take on the Guest Experience & Booking Advisor — Merlin Benefits role at Merlin Entertainments?
Join us at Merlin Entertainments as our next Guest Experience & Booking Advisor — Merlin Benefits in England, United Kingdom.
We are currently recruiting a Guest Experience & Booking Advisor — Merlin Benefits for our team in England, United Kingdom.
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