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Fashion E‑commerce: Email & Social Customer Service Advisor

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Confidential
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce, Retail Associate/ Customer Service, Bilingual
  • Retail
    Customer Service Rep, Ecommerce, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 17000 - 19000 GBP Yearly GBP 17000.00 19000.00 YEAR
Job Description & How to Apply Below

Blakely Clothing in Norwich City Centre is seeking a Customer Service Advisor to support customers via email and social media during a busy period, handling deliveries, returns and stock queries.

The role requires excellent written English and a real interest in fashion and online retail. There is no telephone-based work, and flexibility for extra hours during peak periods is available.

We would love to welcome a new Fashion E‑commerce:
Email & Social Customer Service Advisor to our organisation in Norwich, England, United Kingdom.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Norwich, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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