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Matchday Customer Experience Specialist; Casual

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Norwich City Football Club
Per diem position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 12000 - 18000 GBP Yearly GBP 12000.00 18000.00 YEAR
Job Description & How to Apply Below

Norwich City Football Club is seeking a Customer Experience Advisor (Matchdays) to provide outstanding support across ticketing and customer enquiries. You will engage supporters face-to-face at the ticket office and help via phone, email and webchat, ensuring a friendly, efficient service on busy matchdays.

The role emphasizes accessibility for disabled supporters and teamwork within the Customer Experience & Ticketing department, with flexible hours including evenings and weekends during the

Are you ready to take on the Matchday Customer Experience Specialist (Casual) role at Norwich City Football Club?

We are looking to fill the Matchday Customer Experience Specialist (Casual) position at Norwich City Football Club in Norwich, England, United Kingdom.

The Matchday Customer Experience Specialist (Casual) role at Norwich City Football Club is now open for applications in Norwich, England, United Kingdom.

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