Pastoral Support Worker

Overview

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Location:

Norwich, NR14 7QP

Salary: SCP
18 – SCP
22 FTE £31,537 - £33,699 per annum, Pro-Rata salary: £15,032 - £16,348 per annum

Vacancy Type:
Permanent, term time +1 week, 20.50 hours per week, from March 2026

Framingham Earl High School is an excellent school with a real family feel. As one of the highest performing schools in the region, Fram combines high standards with high levels of care. We provide a wide-ranging enrichment programme and proudly fulfils SET’s vision of providing a world class education locally. We aim to be a centre of excellence for learning and teaching, where all students achieve the highest standards in their education, their personal development, their behaviour and conduct.

Our latest Ofsted inspection recognised the strong levels of continuous leadership which resulted in being rated as “good” school in all aspects of the inspection process. Framingham Earl is a member of the Sapientia Education Trust (SET) consisting of 13 Primary and 9 Secondary schools.

Framingham Earl High School seeks to appoint a Pastoral Support Worker to join our Guidance team. The core purpose of the Pastoral Support Worker is to support the pastoral needs of the students, including safeguarding and behaviour. The Pastoral Support Worker will also act as a first aider and act as a Designated Safeguarding Lead when required.

The Pastoral Support Worker will work with all members the Guidance team, reporting to the Assistant Headteacher with responsibility for Behaviour, Safeguarding and Attendance.

The Person al Competencies Expected Of All Support Staff Are

• The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others.
• Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team.
• Willingness to accept responsibility for your own actions; the ability to prioritise effectively, meet deadlines and accept challenges.

The Professional Competencies Expected Of a Pastoral Worker Are

• Have excellent organisational skills and be flexible in managing and executing workloads.
• Have excellent communication skills in person and in writing to respond to staff, parents, students and visitors.
• Able to work in partnership with a wide range of teaching and support staff members to deliver the service to the school and its students.
• Be able to work with minimal supervision, analyse and problem-solve.
• Be able to maintain confidentiality and committed to providing the best possible service to the staff, students and parents.
• Be able to conduct themselves in a confident, professional manner.

The qualifications and previous experience required for a Pastoral Worker are:

• Have a sound track record of working in a pastoral support function or other support function in a school/organisation.
• Be familiar with using IT, including the Microsoft Office package and databases.
• Good literacy and numeracy skills.

If you feel you are a suitable candidate and would like to work for Sapientia Education Trust, please click apply to be redirected to our website to complete your application.

Final date to receive applications will be – midday on 20th February 2026

Interview date – 25th February 2026