Generator Field Service Engineer; East Anglia)

JR349:
Generator Field Service Engineer

Location:

Norwich/Ipswich

Salary: £33,750 - £40,000 Per Annum + Progression + Bonus + Overtime + Company Vehicle

First Military Recruitment is working in partnership with our reputable client who is seeking a Field Service Engineer to join their team. This is an excellent opportunity for an experienced engineer to support a growing operation, carrying out maintenance, servicing, and repairs on a fleet of rental generators. The successful candidate will play a key role in delivering high levels of customer service while working both independently and alongside internal teams.

• Carry out planned servicing and preventative maintenance on diesel generators.
• Diagnose faults and complete repairs on rental generators, ensuring issues are resolved efficiently.
• Conduct site surveys to assess customer requirements and maintenance needs.
• Participate in the on-call rota to provide out-of-hours support when required.
• Maintain high standards of health and safety, ensuring company vehicles and work areas are clean, safe, and well organised.
• Comply with company quality, environmental, energy management, and health & safety procedures.
• Deliver excellent customer service while building positive working relationships with customers and colleagues.
• Support continuous improvement initiatives and contribute to the success of the engineering team.

• Relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, Plant Maintenance, or a similar discipline (e.g. City & Guilds or BTEC), or completion of a recognised engineering apprenticeship.
• Proven experience servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar equipment.
• Strong fault-finding and diagnostic skills.
• Previous experience in a field service engineering role is advantageous.
• Full UK driving licence.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• ECS, CSCS or CCNSG card is desirable but not essential, as training can be provided.

• Bonus Scheme
• Training, upskilling, and career progression
• Company pension scheme
• Buy and Sell Holiday scheme
• Private medical scheme
• Life assurance scheme
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days