M&E Technical Supervisor

JLL is seeking an experienced Technical Supervisor to join our Central London team on a prestigious site. Team Leadership & Management Supervise, coordinate and lead the site-based engineering team to deliver services per contractual SOW requirements Conduct performance appraisals for direct reports and set clear individual objectives Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours support Promote "Safety First" culture ensuring adherence to JLL Cardinal Rules of Safety Deliver monthly toolbox talks and safety awareness programs to keep workforce updated System Operations & Technical Management Operate all facility systems competently and efficiently, making improvement recommendations Control all MEP assets and building systems operations in compliance with statutory regulations Monitor CAFM systems within SLA/KPI requirements Ensure technical and legislative updates are communicated and implemented by the engineering team Compliance & Risk Management Conduct regular supervisory health and safety inspections and logbook audits Handle critical incident reporting, near-miss documentation, and after-action reviews Carry out site supervisory visits to ensure work quality meets required standards Review RAMS, competencies and permits sourced by the admin team Client & Stakeholder Relations Serve as primary contact for engineering matters with site teams Attend and deliver weekly operations meetings in a professional manner Take ownership of client needs and maintain good customer communications Build stable relationships through proactive engagement Performance Management & Reporting Prepare information for monthly engineering reports Ensure contract efficiently meets all SLA and KPI requirements Escalate critical equipment issues immediately to Technical Manager and Account Manager with recommendations Vendor & Supply Chain Management Ensure specialist vendor visits are properly prepared and approved by site management Review technical quotes before submission for approval Source quotes and organize works under Technical Manager threshold Manage critical spares inventory including stock registers and monthly audits Emergency Response & Flexibility Participate in site escalation processes including on-call emergency response Work flexible schedules including extended/non-standard hours as needed Serve as first point of contact for helpdesk and allocation desk for resource/technical issues Provide written incident reports and prepare basis for remedial work quotes Experience Background: 5-10 years' field experience in facilities or construction management Progression from technical/supervisory roles into project management Track record in high-end commercial, corporate, or events environments Experience executing work with minimal disruption to premium operations Key Attributes:
Autonomous delivery capability in pressured environments Client-facing professionalism representing JLL's brand Discretion in high-profile commercial settings Ability to balance technical delivery with relationship management Understanding of sophisticated client expectations