Accounts Receivable Analyst

Responsibilities

• Collections Management:
  Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship‑building skills.
• Stakeholder Relations:
  Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios.
• Performance Monitoring:
  Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plans.
• Reporting & Analysis:
  Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders.
• Cash Management:
  Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematic reconciliation.
• Process Improvement:
  Support change initiatives and performance enhancement projects to elevate client and occupier experience.

• Lead collection strategy meetings with clients and internal teams.
• Coordinate with enforcement agents and legal counsel when required.
• Conduct complex account reconciliations to ensure accuracy.
• Maintain ISAE audited processes and best practice compliance.

• GCSE level education (including Mathematics and English) or equivalent.
• Basic accounting knowledge and understanding of financial principles.
• Strong Excel proficiency (pivot tables, VLOOKUP functions preferred).
• Excellent communication and interpersonal skills.
• Ability to work independently under pressure while meeting deadlines.
• Strong organizational skills with attention to detail, experience with property service charges.
• Previous collections or accounts receivable experience.
• Understanding of commercial property management.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.,

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