Client Accountant

Overview of Role

The Client Accountant will be responsible for managing a portfolio of clients, ensuring accurate financial reporting, compliance, and high-quality service delivery. This is a client-facing role requiring strong organisational skills, attention to detail, and the ability to build positive relationships.

• Prepare regular financial reports for clients, including key summaries such as trial balances, service charge budgets, and VAT calculations
• Ensure timely submission of statutory reports to relevant authorities, such as HMRC and RICS
• Provide ad hoc financial reports as required by surveyors, legal advisors, or other stakeholders
• Regularly track and analyse the financial performance of client portfolios, ensuring prompt resolution of any discrepancies or issues
• Complete essential reconciliations of control accounts, ensuring accuracy and timely completion
• Monitor funding and cash flows, addressing any shortfalls or funding requirements promptly
• Ensure all recoverable costs are invoiced to clients and tenants in line with agreed timelines
• Implement and follow internal financial controls in line with established policies and frameworks
• Work closely with finance colleagues and surveyors, participating in meetings to discuss and address any outstanding issues
• Coordinate effectively with teammates to distribute workload efficiently and meet deadlines
• Foster strong working relationships with internal teams and external stakeholders, including clients and surveyors
• Support senior management in developing and refining processes within the client accounting team to achieve excellence in service delivery
• Handle day-to-day queries from clients and tenants, providing clear and timely resolutions
• Assist in the seamless transition of new properties and clients into the portfolio and manage the exit process as required
• Undertake additional accounting tasks that may be required to support the broader management of client properties

• Understanding of accounting principles specific to property management, ensuring all financial transactions and reporting are accurate and compliant with regulations
• Advanced proficiency in Excel (including data tools like pivot tables and formulas) to manage complex financial data
• Experience in property management systems is desirable
• Attention to detail and analytical skills with a meticulous approach to tracking and managing financial data
• Ability to identify discrepancies quickly and provide efficient resolutions
• Communication and interpersonal skills: confident in liaising with clients, tenants, and internal teams, providing clear advice and addressing queries with professionalism
• Team player, capable of supporting colleagues while managing individual workloads, and strong organisational and time‑management skills
• Proactive in identifying issues and implementing solutions to prevent delays or errors
• AAT qualification (or working towards) is essential
• Strong knowledge of property accounting practices
• Proficiency in Excel and other Microsoft Office applications (Word, PowerPoint, Outlook)
• 3‑5 years’ experience in property or client accounting

• Holiday scheme starting at 25 days holiday, increasing by 1 day each year to 28 days after 3 years of service
• Life Assurance of four times your basic salary
• Private Medical Cover including Westfield Health cash plan (after passed probationary period)
• Travel Insurance (after passed probationary period)
• Salary Sacrifice Pension Scheme
• Enhanced Maternity, Paternity, adoption and shared parental leave benefits
• Holiday Buy Back Scheme
• Long Service Awards
• One Volunteering Day for your chosen charity each year

We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010.

Core working hours are Monday – Friday 9.00am – 17.30pm. This is a permanent full‑time position based on 37.5 hours (Monday – Friday). We’re fully open to discussing part‑time smart working requirements and also operate a smart working policy.