Accounts Receivable Analyst

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join JLL Norwich's dynamic Property & Asset Management team with the Accounts Receivable team based at our prime city centre location. Be part of an inclusive, diverse workplace that prioritizes sustainability and employee wellbeing, complete with flexible work spaces, excellent transport links, and comprehensive facilities including free parking, wellness areas, and family-friendly amenities.

• To collect any outstanding charges from tenants
• Provision of accurate arrears reports
• Provide arrears statistics
• Ensure a high level of collection rates
• Chase tenants by telephone, fax, email or letter to recover outstanding sums
• Achievement of client collection statistics targets
• Have regular meetings with portfolio managers providing comments on arrears
• Update tenant contacts on system
• Liaise with treasury team over allocation of funds
• Assist treasury team to ensure unallocated cash kept to a minimum
• Prepare monthly and quarterly reports for both internal and external clients as required
• Ensure that any management agreement targets are met
• Instruct Enforcement Agents
• Instruct solicitors
• Reconciliation of tenant accounts and resolving tenant queries
• Work within the best practice guidelines to ensure a common and consistent approach is used across the company
• Any other duties necessary to assist with the running of the various portfolios within the team

• Knowledge/experience of basic accounting
• Knowledge of Service Charges, which are applied to properties, is an advantage
• Minimum GCSE Level education including Maths and English
• Good Excel skills, to pivot table, VLookup level advantageous
• Good interpersonal skills
• Ability to work under pressure
• Good communication skills
• Ability to set own priorities
• Organised and able to work to detail and to deadlines
• Able to apply common sense

Location:

On-site – Norfolk, G

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at  This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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