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Financial services administrator

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: polkadotfrog Limited
Full Time position
Listed on 2026-09-27
Job specializations:
  • Finance & Banking
    Office Administrator/ Coordinator, Business Administration, Banking & Finance, Finance Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration, Banking & Finance, Finance Assistant
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below

Financial Services Administrator
Outskirts of Norwich – Due to rural location, you will need to drive
£25,000 – £35,000 DOE + Bonus and Benefits
Hybrid working, 2 days from home offered after initial training

Polkadotfrog are delighted to be working with a highly respected Financial Services business, supporting them in their search for a Financial Services Administrator to join their friendly and supportive team.

This is a fantastic opportunity for an experienced Financial Services Administrator to join a thriving, wellbeing-led business that prides itself on being genuinely client-focused. The Financial Services Administrator will be joining a close-knit team, where people are valued, supported and given the tools and opportunities to succeed.

As the Financial Services Administrator, you will already have experience in a similar position, ideally within an IFA or Wealth Management environment. You’ll play an important role in supporting a busy client services team, helping to ensure everything runs smoothly and clients receive an excellent level of service.

Key responsibilities as the Financial Services Administrator:
  • Day-to-day general office duties including answering calls, scanning, filing etc.
  • Updating the internal task management system
  • Managing appointments and greeting visitors
  • Preparing client letters and illustrations
  • Requesting plan information and assisting with preparations for client meetings
  • Producing portfolios for clients
  • Completing online submissions for pension and investment applications
  • Fund switch trading on investment platforms
Key Experience needed:
  • Previous experience within a Financial Services Administration role, specifically within an IFA or Wealth Management environment
  • Familiarity with FS platforms such as Intelliflo, Xplan etc.
  • Excellent attention to detail, particularly when gathering data and preparing valuation reports
  • Strong written communication skills, with experience producing professional emails and letters

If you’re an experienced Financial Services Administrator looking for your next opportunity with a business that values its people as much as its clients, this could be a fantastic next step for you.

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