Senior Licensing Officer

Looking for a licensing role that is more than processing applications? We're seeking an experienced Senior Licensing Officer to play a pivotal role in delivering and shaping the Council's licensing and registration services. This is a hands-on operational role that combines technical expertise, people management, enforcement activity and strategic influence.

You will manage a small team of professional and technical officers, take the lead on complex and high-profile cases, advise Members at committee hearings, represent the Council in court proceedings and help shape future licensing policies. No two days are the same.

• Prepare reports and present professional advice to Licensing Committees and Sub-Committees.
• Represent the Council in Magistrates’ Court, appeals and enforcement proceedings.
• Work closely with Norfolk Police and partner agencies on operations that support public safety and the night-time economy.
• Take an active role in investigations, compliance work and frontline enforcement activity.
• Build strong relationships with businesses, Members, communities and responsible authorities.
• Contribute to the development of licensing policy, service improvements and future strategic priorities.

• Prepare reports and present professional advice to Licensing Committees and Sub-Committees.
• Represent the Council in Magistrates’ Court, appeals and enforcement proceedings.
• Work closely with Norfolk Police and partner agencies on operations that support public safety and the night-time economy.
• Take an active role in investigations, compliance work and frontline enforcement activity.
• Build strong relationships with businesses, Members, communities and responsible authorities.
• Contribute to the development of licensing policy, service improvements and future strategic priorities.

You will be a confident licensing professional with strong technical knowledge, excellent judgement and the ability to build effective relationships. You will enjoy solving complex problems, supporting colleagues and making a visible contribution to safer, vibrant communities.

A degree or equivalent qualification relevant to the service.

This is an opportunity to join a service that sits at the centre of community safety, economic growth and public protection.

You'll have the chance to influence decisions that matter, work with experienced professionals across multiple agencies, develop your leadership skills and contribute to a city that is ambitious, vibrant and constantly evolving.

You'll be part of a team that values collaboration, innovation and professional excellence, where your expertise will be recognised and your contribution will have a visible impact.

Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.

To find out more about working and living in Norwich Home | Work in Norwich.

The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.

Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.

• All employees are eligible to join the Local Government Pension Scheme (LGPS)
• Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
• In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
• Norwich City Council supports its employees through the provision of occupational health and employee assistance support