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Licensing Enforcement Officer

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Norwich Living Wage City Action Group
Full Time position
Listed on 2026-10-10
Job specializations:
  • Government
    Government Administration, Government Agency
Salary/Wage Range or Industry Benchmark: 30000 - 40000 GBP Yearly GBP 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Are you an experienced enforcement professional with a keen eye for detail and a passion for protecting the public? We're looking for a proactive and confident Licensing Enforcement Officer to help ensure businesses, drivers, operators and licensed premises comply with the law across the city.

From investigating complaints and gathering evidence to carrying out inspections and taking enforcement action, no two days are the same. You'll work across a wide range of licensing regimes including taxis and private hire, alcohol licensing, gambling, animal welfare and more.

What we’re looking for
  • Proven experience in licensing or regulatory enforcement.
  • Strong investigative and evidence-gathering skills.
  • Confidence dealing with challenging situations and presenting cases in hearings or court.
  • Excellent communication and report-writing abilities.
Important

Regular evening and weekend working is an essential requirement
, with out-of-hours inspections, compliance checks and enforcement activity forming a key part of the post. Flexibility is therefore essential.

Join us and play a vital role in keeping our communities safe, fair and well regulated.

Carry out visits, inspections, advisory visits, and examinations of premises and / or vehicles, taking appropriate action as authorised by the Council in accordance with procedures laid down.

To take specialist responsibility in at least one subject area to include hackney carriage and private hire licensing.

Maintain up to date knowledge and provide information and advice to businesses, the public and other team members.

Enforcement of the Local Government (Miscellaneous Provisions) Act 1976 and other legislation pertaining to the licensing of hackney carriage and private hire driver, vehicles and operators.

Enforcement of the Licensing Act 2003 and associated regulations pertaining to the licensing of the sale/supply of alcohol, regulated entertainment and late-night refreshment.

Enforcement of the Gambling Act 2005 and associated regulations pertaining to the licensing of premises used for gambling and for organisations registered as small society lotteries.

Enforcement of legislation pertaining to animal welfare licensing for the licensing of animal boarding establishments, dog breeding establishments, pet shops, zoos, dangerous wild animals, horse riding establishments and exhibition of animals.

Enforcement of legislation pertaining to sex establishments, street collections and house-to-house collections.

Carry out other duties within the Department as and when required.

The post holder will be responsible for carrying out compliance inspections and enforcement of all licensing activities, ensuring compliance with relevant legislative and policy requirements.

The post holder will undertake appropriate action where necessary, including both informal and formal legal proceedings.

The post holder will be required to undertake the associated administrative duties relating to the role.

  • To undertake detailed investigations and audits of premises within the City to ensure compliance with relevant licensing legislation.
  • Where appropriate, determine applications for vehicle licences in accordance with Hackney Carriage & Private Hire licensing conditions.
  • To carry out detailed investigations into licensing complaints and referrals and other licensing matters and related incidents including emergencies arising within the City.
  • To analyse and evaluate the results of investigations and inspections and to identify, recommend and instigate appropriate action. Prepare reports, letters, notices etc; maintain records of work undertaken.
  • To provide advice including legislative interpretation in areas of licensing enforcement.
  • Undertake or assist in special projects that may arise from…
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