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Patient Care Call Handler — 24/7 Non-Emergency Support
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-03
Listing for:
East of England Ambulance Service NHS Trust
Full Time
position Listed on 2026-08-03
Job specializations:
-
Healthcare
Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
East of England Ambulance Service NHS Trust in Norwich is seeking dynamic individuals to join our Contact Centre as a CALLEEAST Call Handler. You will answer non-emergency calls and provide accurate guidance using our triage tools.
This role involves coordinating with patients and other healthcare professionals, staying calm under pressure, and helping callers access the right services. Flexible working options may be considered.
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