Wing Pharmacy Technician - HMP

An exciting opportunity has arisen for a Pharmacy Technician to join our healthcare team at HMP Norwich. This role is central to the delivery of a legal, safe, and high-quality pharmaceutical service, ensuring patients receive appropriate medicines and support within a secure setting. Working under the direction of the Clinical Lead and Pharmacy Manager, you will contribute to medicines management services, support cost-effective prescribing initiatives, and provide pharmaceutical expertise across the prison healthcare service.

You will work independently within established procedures while collaborating closely with multidisciplinary teams to drive positive healthcare outcomes.

Location:

HMP Norwich, Knox Road, Norwich, Norfolk, NR1 4LU

Hours:

Full-time and part-time opportunities available

• Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
• Free on-site parking at HMP Norwich
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring fenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

• Deliver medicine management services across designated prison wings
• Ensure Patient Medication Records are accurate, complete, and maintained to a high standard
• Provide pharmaceutical advice and respond to medicines-related enquiries from healthcare colleagues
• Liaise with pharmacy and clinical teams to resolve medicine supply issues efficiently
• Support the education, induction, and development of students and trainee staff
• Monitor stock levels and expiry dates in line with standard operating procedures
• Process returned medications in accordance with local medicines management policies
• Undertake continuing professional development to maintain competence and best practice

• BTEC/NVQ Level 3 in Pharmaceutical Sciences or equivalent
• Current GPhC registration
• Sound knowledge of medicines legislation and pharmaceutical best practice
• Experience of working collaboratively within multidisciplinary healthcare teams
• Excellent communication and interpersonal skills
• Ability to exercise initiative and sound judgement within established procedures
• Proven ability to manage workload and prioritise competing demands
• Strong organisational and administrative skills
• Ability to motivate self and contribute positively to team objectives
• Resilience and professionalism when working in a challenging environment

• Experience of stock management and inventory control
• Previous experience within secure, community, or secondary care healthcare settings
• Awareness of medicines optimisation and cost-effective…