Clinical Administrator

Join Us in Making a Difference!

Change Grow Live
is a charity committed to the belief that we can positively impact the lives of our Service Users. We offer support and respect in a safe environment, treating each user as an individual and working collaboratively to discover the right treatment and care options.

Our core values – 'Be open, be compassionate, and be bold' – guide our team members daily in achieving our mission of empowering individuals to transform their lives, fostering personal growth, and embracing life to its full potential.

We have an exciting opportunity in Norwich for a Clinical Administrator

Are you passionate about contributing to positive change? As an Clinical Administrator with Change Grow Live, you'll play a crucial role in supporting individuals to reshape their lives, fostering personal growth, and embracing life's full potential.

Location: Norwich

Contract: Permanent

Hours: Part Time, 30hrs Per Week

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the Role:

In this dynamic role, you'll be part of the Norfolk Change Grow Live, located in the Norwich Office. Your responsibilities include producing, recording, and distributing prescriptions to local pharmacies. Working with a multi-disciplinary team, you'll provide high-quality support to Doctors, Non-Medical Prescribers (NMPs), Locality Leads, Team Leaders, and Recovery Workers. Your role involves maintaining local data systems, generating prescriptions, and offering valuable advice and support to pharmacy colleagues.

Prescription Process Management:

• Process batch printing and posting of all prescriptions.
• Collaborate closely with pharmacies across the Norfolk area to ensure efficient prescription handling.

Locality Project Support and Building Management:

• Offer support to the Locality Project Administrators during times of sickness or annual leave.
• Handle service-wide building management issues, including ad-hoc requests.
• Provide practical assistance to the Senior Administrator, Project Administrators, Locality Leads, Team Leaders, and Clinical Staff.
• Offer enhanced support and liaison for all Pharmacy-based workers.

What We're Looking For:

• Curiosity, excellent listening skills, and a flexible approach.
• Strong organisational skills with the ability to remain calm under pressure.
• Enjoyment in paperwork and data inputting, with a keen eye for detail.
• A commitment to our values of being compassionate, open, and bold.

Why Join Us:

• Every day is unique, and you'll work with individuals dedicated to making a positive impact.
• Collaborate with a diverse team focused on changing lives.
• Contribute to a supportive and compassionate work environment.
• Opportunities for professional growth and development.

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

• Paid 'Wellness' hour each week, along with a 'Wellness' hub and Employee Assist Programme.
• Contributory pension scheme.
• Various benefits, including discounts for shopping, cinema, holidays, etc.
• Refer a friend scheme with generous vouchers for successful candidates.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

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