Healthcare Assistant​/Nurse Associate

To assist medical personnel in the care of the practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties.

To act as a focal point of communication between patients, doctors, nurses and other member of the primary health care team.

• New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the practice
• Urinalysis
• Phlebotomy
• Provide lifestyle advice to patients making any necessary referrals within the practice
• Weight monitoring
• Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms

Elthorne Park Surgery

Healthcare Assistant / Nurse Associate

A fantastic opportunity for a London-based Healthcare Assistant or Nurse Associate to join a 4-Partner Practice in Hanwell, West London. We are a friendly and supportive team working from modern purpose-built premises. You will work alongside and be mentored by our experienced Practice Nurse. The ideal candidate will possess the relevant qualifications. Full drivers licence and own transport essential as some domiciliary work is necessary.

Full or part-time considered. Competitive salary.

• New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the practice
• BP monitoring
• Urinalysis
• Phlebotomy
• Provide lifestyle advice to patients making any necessary referrals within the practice
• Weight monitoring
• Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms

• Participate in the administrative and professional responsibilities of the practice team
• Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes
• Ensure the clinical computer system is kept up to date with accurate details recorded
• Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
• Ensure collection and maintenance of statistical information required for regular and ad hoc reports
• Attend and participate in practice meetings as required
• Assist in formulation of practice philosophy, strategy and policy
• Restocking and maintenance of clinical areas and consulting rooms
• To assist in seasonal and special projects as requested e.g. flu campaign
• Ordering and display of health promotion materials

• Ensure that records are accurately assembled in advance of each consulting session
• Ensure that records are available in the instances of urgent consultation
• Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
• Ensure correspondence, reports, results etc are filed in correct records
• Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover

• Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record
• Monitor effectiveness of the system and report any problems or variations to the senior receptionist

• An understanding, acceptance and adherence to the need for strict confidentiality
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and determine own workload priorities
• Basic keyboard and computer skills
• Flexibility of working hours
• Excellent…