HR Business Partner

HR Business Partner

Base location:
Leicester (Hybrid) | Some travel to sites required

Contract:
Permanent, Full-Time
Salary: £55,000 – £60,000 per annum

Be the trusted HR voice that makes a real difference.

We're looking for an experienced, confident HR Business Partner to join our People & Culture team at IBC Healthcare. This is a pivotal role for someone who thrives on building genuine relationships, solving problems on the ground, and delivering commercially astute, legally sound HR support across a fast-paced, values-led care organisation.

If you're a solutions-focused HR professional who understands the realities of frontline services and wants to make a tangible impact, we'd love to hear from you.

As HR Business Partner, you'll take full ownership of the employee relations caseload, lead on complex and high-risk cases, and provide expert guidance across the full people agenda, from absence and probation management to reward, retention, policy, and compliance.

Working closely with our Director of People & Culture, you'll ensure every aspect of HR activity is legally compliant, commercially focused, and aligned to our values.

• Take full oversight of the ER caseload, leading on complex, sensitive, and high-risk cases
• Oversee suspension decisions, DBS referrals, and Employment Tribunal claims
• Coach and guide HR colleagues, identifying trends and escalating emerging risks
• Manage probation reviews and sickness absence processes, intervening on complex cases
• Partner with services facing high absence, agency reliance, or retention challenges
• Produce HR reports and metrics that translate data into clear workforce insight
• Lead on exit interview analysis, contributing to our 20% turnover reduction target
• Develop and oversee compliant consultation and restructuring processes
• Support Right to Work, DBS, and sponsorship licence compliance
• Coach and train managers on HR policy, investigations, hearings, and performance
• Support policy development, reward benchmarking, and the annual HR cycle

• CIPD Level 5 qualification (or equivalent)
• Significant experience managing a complex ER caseload independently
• Experience leading or contributing to redundancy and restructure consultations
• Experience advising on sickness absence management, including OH engagement and ill health capability
• Sound, up-to-date knowledge of UK employment law and the ACAS Code of Practice
• Strong analytical skills with the ability to use data to inform decisions
• Excellent interpersonal and communication skills, with the confidence to influence at all levels
• Experience in a health, social care, or similarly regulated environment
• Full UK driving licence and access to a vehicle

• Competitive salary with annual pay increases
• Hybrid working with flexibility
• Career progression
• Fully paid training and development opportunities
• Funded professional qualifications
• Reward & recognition schemes
• Exclusive discounts with a Blue Light Card
• Free online learning via Udemy
• Salary Sacrifice Scheme
• Enhanced maternity & paternity leave
• Employee Assistance Programme for 24/7 support

We’re not just another care provider, we’re a people‑first organisation.

• 97% of employees recommend IBC Healthcare as a great workplace!
• 93% of employees plan to stay with us for the next 3–5 years!

If you’re ready to bring your HR expertise to an organisation that genuinely values its people, we want to hear from you.

Apply Today & Start Your Journey with IBC Healthcare!