IT Service & Support Lead — Lead & Transform Helpdesk
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-01-25
Listing for:
Reed Technology
Full Time
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading local authority is seeking a Service and Support Lead in Norwich. This key leadership role involves overseeing a technical support team, managing the service desk operations, and driving digital transformation initiatives. The ideal candidate will have proven experience in ICT service/support, strong people management skills, and a passion for delivering excellent customer-focused services in a public sector environment.
This position offers a competitive salary, with a range of £50,000-£55,000, based on experience.
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