Technical Analyst
Job in
Norwich, Norfolk County, NR1 3DY, England, UK
Listed on 2026-02-09
Listing for:
Randstad Digital
Full Time
position Listed on 2026-02-09
Job specializations:
-
IT/Tech
Technical Support, Systems Engineer, Cybersecurity, IT Specialist -
Engineering
Technical Support, Systems Engineer, Cybersecurity, IT Specialist
Job Description & How to Apply Below
Location:
Norfolk Job Type: Full-time (includes on-call/shift work)
The Role Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential
Skills & Qualifications Certification: MCP or MCSE (Windows ).
Education:
Relevant Degree, HND, or HNC in a technical discipline. Server
Infrastructure: Expert support for Windows Server ) and OS builds for Windows 7/10. Networking:
Strong knowledge of LAN, TCP/IP, x400, and RS-232. Backups/Security:
Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies. Specialized Systems:
Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system.
Key Responsibilities Provide 3rd line technical support for the onsite helpdesk.
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