Enterprise Engineer

Join Our Team as an Enterprise Engineer

Be part of something bigger. Be part of Norwich.

We’re embarking on a major transformation journey at Norwich City Council. Through local government reorganisation, we’re reimagining how technology supports our services - introducing smarter systems, stronger security, and innovative solutions that deliver real impact for our city and its communities.

It’s an exciting time to join us. As an Enterprise Engineer, you’ll play a key role in developing and maintaining our server, storage and cloud environments, ensuring our critical systems are resilient, secure and ready to support a digital first organisation.

As an Enterprise Engineer, you will work alongside a skilled team to deliver a highly technical support function responsible for:

• Managing data storage, backup and server infrastructure to ensure availability, capacity and security across both on premises and cloud environments.
• Supporting and administering enterprise services, databases, application firewalls and perimeter security services.
• Implementing new core components of the IT infrastructure to support the Council’s digital transformation activity.
• Delivering complex third-line support and undertaking detailed technical investigations.
• Providing guidance and mentoring to Enterprise Analysts, supporting the development of technical capability within the team.
• Ensuring documentation, compliance and technical standards are maintained to support business continuity and service resilience.

What We’re Looking For:

• Demonstrable experience in enterprise level technical infrastructure engineering.
• Strong understanding and formal training across technologies such as Microsoft Windows Server, Solaris Unix, VMWare, Hyper‑V, Azure and SAN technologies.
• Excellent written, verbal and interpersonal skills, with the ability to provide clear support to teams across the organisation.
• The ability to research and implement effective technical solutions and projects independently.
• A proactive approach, strong problem solving capability and the ability to manage a varied and challenging workload.

• This is a hybrid position, with work split between home and City Hall, as agreed with your manager.
• Please note that occasional evening and weekend work may be required to support critical IT operations and service continuity.
• This role is advertised on a full‑time, part‑time, and job‑share basis, as we proudly support flexible working arrangements.
• Please clearly state in your application the working pattern or number of hours you are seeking.
• If you have any questions, contact the HR Team via
• Closing date: 14/07/2026 (applications reviewed on an ongoing basis; early applications encouraged).
• Interviews:
  Date to be confirmed.

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds and particularly encourage those from under‑represented groups to apply.

• Take a collaborative approach to delivering IT support across the Council to deliver positive outcomes beyond traditional service boundaries where required and directed by encouraging the sharing of knowledge and experience across the council.
• Contribute to the development of Council’s IT strategies and policies to deliver strategic aims and objectives across all service areas.
• Work collaboratively with colleagues across the council on cross‑cutting corporate issues/projects to promote a culture of continuous improvement and good governance.
• Promote an open and supportive culture which maximises the potential of employees across the council and encourages inclusivity, innovation and high performance.

• Lead on work priorities/objectives set by the Enterprise Systems Lead and develop work plans to deliver those objectives and to support organisational service delivery ensuring the council has a digitally enabled workforce.
• Provide system engineering support to the server, database and storage infrastructure systems used by the council, ensuring all…