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Global Service Desk Technician – Revenue Systems
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-24
Listing for:
Indra Group
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Indra, appointed by Transport for London, is establishing a new 24/7 Global Operations Centre in Middlesbrough and is building a high‑performing Service Desk team from the ground up. As a Service Desk Agent you will be the first point of contact for incidents and service requests affecting London's revenue collection systems.
You will log and classify incidents, resolve what you can at first contact, and route complex issues to specialist teams quickly, supporting TfL staff and partners in a
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