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MSP 3rd Line Support Lead | Service Desk Champion
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-25
Listing for:
Exposed Solutions
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Exposed Solutions in the United Kingdom is seeking an experienced MSP professional to lead the service desk on a day-to-day basis. The role focuses on incidents, problems, service & change requests, and requires coaching and guiding the team with confidence.
You will work hands-on with Microsoft server environments, Azure, VPNs, firewalls, VoIP, and security practices, while mentoring juniors and producing clear documentation.
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