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IT Service Desk: 1st Line Support; Windows & Office

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Foresters Financial
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
Position: IT Service Desk: 1st Line Support (Windows & Office 365)

Foresters Financial is seeking a proactive Service Desk Technician to support Head Office and field staff with 1st line IT issues, including Windows environments, AD, Office 365 and SCCM related tasks.

You will own incident resolution, monitor backups and system performance, assist with software rollouts, and participate in a 1 in 4 on-call rota, working 40 hours per week across shifts.

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